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Policy and Terms of Services

KNOWLEDGEBASE

OUR POLICY AND TERMS OF SERVICES

OVERVIEW

  • We are not responsible for any data loss due to customer mistake.
  • We are not responsible for any loss your business may suffer.
  • All prices are subjected to main server owner and registrar. In case of any change in prices of domain or hosing services, We have the right to increase or decrease packages prices.
  • We have right to accept or reject any offer or project.
  • The prices written are exclusive of taxes and payment transfer charges.

WEB DESIGN AND DEVELOPMENT

  • We are not responsible for looking after website once it is completed (In case no maintenance service is purchased).
  • For changes or maintenace in website after it is completed and handed over to the client, fee will be charged (Fee depends on respective editing).
  • We will not design, develop or edit any website related to illegal activities.

WEB HOSTING AND DOMANS

  • We do not allow any kind of illegal content on our hosting.
  • Our Hosting Service provide bandwidth and diskspace according to respective package. The bandwidth and diskspace can only be increased through up-gradation by customer. The Services are intended for normal use only. Any excessive usage of bandwidth, disk space or CPU except normal usage patterns is strictly prohibited. Customer agrees that such bandwidth and disk usage shall not exceed the amounts set by Company for the Services (The “Agreed Usage”).
  • We reserve the right to block or deactivate permanently the hosting service any time without any refund. Reasons for such cases include, but are not limited to the following points:
  • Abuse of the machines (Either intentional or due to improper coding).
  • Committing or Promoting any type of illegal activity including fraud, bulk emails, denial of service attacks, storing and/or housing and/or linking to illegal content, including but not limited to, “hacking” / “cracking” / “key generators”.
  • Links to any illegal websites, pornographic content, gambling websites etc.
  • Services that goes against copy right acts.
  • We reserves the right to terminate your account if at any time your site has pornography and/or nudity of any kind, including but not limited to, adult pornography, Anime, child pornography, “adult content” and/or the written word of a sexual nature.
  • Attempts to circumvent any of our security policies, procedures or systems.

CANCELLATION

  • XeCreators reserves the right to cancel service(s) at any time. XeCreators will refund paid charges if XeCreators initiates its right of cancellation and customer is NOT in violation of these Terms and Conditions. If cancellation is caused by customers and/or its client’s violation of the Terms and conditions, then client agrees that no refund will be done. Customer understands that service(s) can be cancelled at any time effective the end of the contract.
  • Upon termination, either by XeCreatos or Client, due to any reason, Customer is responsible for deleting host registrations from domain registrar(s) immediately. Customer further agrees to pay XeCreators all reasonable administrative costs if XeCreators must intervene in deregistering the hosts.